Frailty Call Handler

Single Point of Access (SPA), Call handler
We are looking for an enthusiastic, well-motivated person to work in the Gwent Frailty Programme Call Centre, the SPA. The successful candidate must have experience of working in a call centre/customer care environment plus have excellent computer skills. It is essential to be well-organised and able to work under pressure with minimal supervision together with a friendly and polite attitude.


This is a part time post working 30 hours per week over 7 days per week. (5 x 6 hour shifts)


The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
For further details / informal visits contact:
Louise Howells
Frailty Business Service Manager
01495 745840 or email louise.howells2@wales.nhs.uk



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